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- Regular price
- $309.99
- Sale price
- $301.99
Sale
- Regular price
- $309.99
- Sale price
- $301.99
Sale
Estimated shipping time
Estimated shipping time
Standard delivery typically ranges from 4 to 7 business days, subject to regional logistics and product availability.
What is your Return Policy?
What is your Return Policy?
1. Return Window & Eligibility
- Timeframe: You have 30 days from the date of receipt to initiate a return.
- Condition: Items must be unused, undamaged, and in their original packaging with all tags attached.
- Proof of Purchase: A receipt or order number is required for all requests.
2. Fees & Shipping
- Restocking Fee: Returns due to "change of mind" are subject to a 20% restocking fee, which is deducted from your refund.
- Shipping Costs: Customers are responsible for paying all return shipping fees. It is recommended to use a trackable service (USPS, UPS, or FedEx).
3. Damages, Defects, & Issues
- Damaged/Defective Goods: Must be reported within 7 days of delivery with photo/video evidence. Shorestead will provide a replacement or a full refund.
- Lost Packages: If an order does not arrive within 3–5 business days, contact support for an investigation.
- Incorrect Items: Contact support immediately to arrange an exchange for the correct product.
4. Non-Returnable Items
The following cannot be returned or refunded:
- Custom or personalized products.
- Gift cards (valid for 1 year).
- Perishable or sanitary goods (unless unopened).
5. Refund Process
- Approval: Refunds are only issued after the item is received and inspected.
- Timeline: Once approved, refunds are processed to the original payment method within 5–7 business days.
- Cancellations: Full refunds are available if you cancel within 24 hours of order placement (provided the item hasn't shipped).
How to Initiate a Return
- Contact Support: Email support@shorestead.com or call (260) 400-3966.
- Get Authorization: Obtain a Return Merchandise Authorization (RMA) number.
- Ship Promptly: Once authorized, you must ship the item back within 7 days.
Maximum Strength. Zero Maintenance.
Leaving a ladder in the water year-round guarantees two things: hazardous, slippery algae growth on your steps in the summer, and catastrophic structural damage from freezing ice in the winter.
The KWIK Release Aluminum Dock Ladder solves both problems instantly. Engineered for premium residential docks and commercial marinas, this ladder features a specialized mounting bracket that allows you to simply tilt the ladder up and slide it entirely out of the water for effortless cleaning or off-season storage.
Key Features & Benefits
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Massive 1,000lb Capacity: Built to handle heavy daily use, this ladder boasts an incredible 1000lb (454kg) weight capacity, making it perfectly safe for fully geared divers, large adults, and energetic kids.
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Marine-Grade Aluminum: Manufactured from 1-inch heavy-wall square aluminum extrusion. It provides exceptional structural rigidity while remaining lightweight enough to easily lift out of the bracket.
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Sure-Footing Treads: Features extra-large, wide-stance aluminum steps with ribbed extrusions to ensure maximum grip for wet, bare feet.
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Complete Hardware Kit: All required assembly hardware is included and forged from rust-proof stainless steel to survive harsh, corrosive aquatic environments.
Which Size Do I Need?
To ensure comfortable access, we recommend your ladder extends at least two steps below the water line at your lowest tide or water level.
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3-Step: Ideal for low-profile floating docks and shallow swimming platforms.
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4-Step: The standard choice for most fixed wooden docks and standard seawalls.
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5-Step: Required for high seawalls, deep-water marinas, or areas with massive tidal swings.
(Note: You can permanently mount this ladder using the pre-drilled holes, but we highly recommend utilizing the included quick-release bracket for maximum longevity).
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FREE SHIPPING IN USA
Enjoy the convenience of complimentary delivery on every order.
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SATISFACTION GUARANTEED
If your product is found to be faulty upon arrival, we will facilitate a full refund to ensure your complete satisfaction.
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PREMIUM CUSTOMER SUPPORT
We invite you to reach out via email or phone for any assistance you may require.
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