Cancellation Policy

Cancellation Policy

Effective Date: 31 March, 2026

If you've changed your mind and want to cancel your order, we're here to make the cancellation process as hassle-free as possible. To cancel your order, please contact us within 24 hours of order placement, and we will cancel your order before it is shipped out.

If it is too late and your order has already been shipped, we are unable to cancel. Please contact us, and we can arrange a return for you in accordance with our Return and Refund Policy.

Please note that there is a restocking fee of 20% if your order has already shipped.

Shorestead

Phone: (260) 400-3966

Email: support@shorestead.com

Business Hours: Monday to Friday, 9:00 AM - 5:00 PM EST

Address: 8 The Green, STE R, Dover, Delaware, 19901, United States