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- Regular price
- $3,800.00
Estimated shipping time
Estimated shipping time
Standard delivery typically ranges from 4 to 7 business days, subject to regional logistics and product availability.
What is your Return Policy?
What is your Return Policy?
1. Return Window & Eligibility
- Timeframe: You have 30 days from the date of receipt to initiate a return.
- Condition: Items must be unused, undamaged, and in their original packaging with all tags attached.
- Proof of Purchase: A receipt or order number is required for all requests.
2. Fees & Shipping
- Restocking Fee: Returns due to "change of mind" are subject to a 20% restocking fee, which is deducted from your refund.
- Shipping Costs: Customers are responsible for paying all return shipping fees. It is recommended to use a trackable service (USPS, UPS, or FedEx).
3. Damages, Defects, & Issues
- Damaged/Defective Goods: Must be reported within 7 days of delivery with photo/video evidence. Shorestead will provide a replacement or a full refund.
- Lost Packages: If an order does not arrive within 3–5 business days, contact support for an investigation.
- Incorrect Items: Contact support immediately to arrange an exchange for the correct product.
4. Non-Returnable Items
The following cannot be returned or refunded:
- Custom or personalized products.
- Gift cards (valid for 1 year).
- Perishable or sanitary goods (unless unopened).
5. Refund Process
- Approval: Refunds are only issued after the item is received and inspected.
- Timeline: Once approved, refunds are processed to the original payment method within 5–7 business days.
- Cancellations: Full refunds are available if you cancel within 24 hours of order placement (provided the item hasn't shipped).
How to Initiate a Return
- Contact Support: Email support@shorestead.com or call (260) 400-3966.
- Get Authorization: Obtain a Return Merchandise Authorization (RMA) number.
- Ship Promptly: Once authorized, you must ship the item back within 7 days.
Transform your lakeside or marina with the Flexx Modular Floating Dock—simple, sturdy, and perfect for any waterfront adventure.
🔄 Adaptable Setup: Whether for swimming, boating, or lounging, this 24' dock fits your unique waterfront needs with effortless installation.
🧩 Flexible & Expandable: Design your perfect dock with modular pieces that connect easily, providing a steady, slip-resistant surface for safe and fun use.
⚒️ Easy DIY Assembly: The kit includes six durable floats supporting 650 lbs each, with simple connectors so two people can set it up in no time.
Bring home the Flexx Modular Floating Dock today and make every moment on the water simple, safe, and enjoyable!
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FREE SHIPPING IN USA
Enjoy the convenience of complimentary delivery on every order.
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SATISFACTION GUARANTEED
If your product is found to be faulty upon arrival, we will facilitate a full refund to ensure your complete satisfaction.
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PREMIUM CUSTOMER SUPPORT
We invite you to reach out via email or phone for any assistance you may require.
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SECURE ENCRYPTED PAYMENTS
Advanced encryption is utilized to guarantee the absolute privacy of your data.